Privacy Policy
Last Updated: December 2025
Holdform (“we”, “us”, or “our”) is compliant with The General Data Protection Regulation (GDPR) (EU) 2016/679. We are committed to being transparent about how we collect and use your personal data. By using our website (https://holdform.com), you agree to the terms outlined in this policy.
Data Controller: Holdform
Email: support@holdform.com
1. Information We Collect
When you visit or shop at Holdform, we collect the following personal information:
- Contact Details: Your name, email address, physical shipping address, and phone number.
- Order Information: Details regarding the products you purchase.
- Technical Data: Your IP address, browser type, device information, and operating system.
- Usage Data: Information on how you navigate and interact with our store.
2. Why We Collect Your Data
We gather this information for specific, legitimate purposes:
- Order Fulfillment: To process transactions, verify payments, and ensure your package is delivered.
- Site Optimization: To make our store more user-friendly and personalize your experience (e.g., automatically switching to the mobile version).
- Communication: To send you updates about your order or, with your express permission, marketing emails about new products.
3. Consent
- How we get consent: When you provide personal information to complete a transaction, verify a payment, or arrange for delivery, we imply that you consent to our collecting it and using it for that specific reason only.
- Marketing: If we ask for your information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.
- Withdrawing Consent: You may withdraw your consent at any time by contacting us at support@holdform.com.
4. Third-Party Services & Fulfillment
We work with trusted third-party providers to perform necessary business functions. We limit their access to only the data required to perform their specific duties:
- Payment Gateways: (PayPal, Stripe) These providers use your payment details to verify and process transactions. They adhere to the standards set by PCI-DSS.
- Fulfillment & Shipping: Our manufacturers and postal services use your name and address to assemble and deliver your order.
- Note on Jurisdiction: Some providers may be located in different jurisdictions. If you proceed with a transaction, your information may become subject to the laws of the jurisdiction(s) in which that service provider is located.
5. Data Security & Retention
To protect your personal information, we follow industry best practices and take reasonable precautions to ensure it is not inappropriately lost, misused, or altered.
- Payment Security: All payment information is processed securely by PCI-DSS compliant providers. Holdform does not store or have access to your credit card details.
- Retention: We retain personal data only for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.
6. Your Rights
Under GDPR, you have the following rights regarding your personal data:
- Access: You can request a copy of the personal details we have collected.
- Correction/Deletion: You can ask us to amend or delete your personal details from our system.
- Withdrawal: You can withdraw your consent for data processing at any time. To exercise these rights, please contact our Privacy Compliance Officer at support@holdform.com.
7. Age of Consent
By using this site, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have given us your consent to allow any of your minor dependents to use this site.
8. Changes to This Policy
We reserve the right to modify this privacy policy at any time. Changes take effect immediately upon posting. If we make material changes, we will notify you here that the policy has been updated.
Contact Information
If you would like to access, correct, or delete any personal information we have about you, please contact us:
