Shipping & Delivery

Free International Shipping — Last Updated: December 2025

Every Holdform order ships free, worldwide. No minimums, no exceptions.

1. Order Processing

Orders are picked, inspected against spec, and dispatched within 2–5 business days. You’ll receive an automated shipping confirmation with your tracking number once your order leaves our fulfillment center.

2. Fulfillment & Delivery

Holdform ships from fulfillment centers in the US, Europe, and Asia — your order routes from whichever location gets it to you fastest based on your destination and product availability.

If your order contains multiple items, they may dispatch separately from different locations. You’ll receive individual tracking numbers for each shipment.

3. Estimated Delivery Times

After the 2–5 business day processing period:

RegionEstimated Delivery Time
United States12–20 Business Days
Europe & United Kingdom12–20 Business Days
Canada12–20 Business Days
Australia & New Zealand12–30 Business Days
Asia12–20 Business Days
Rest of World15–45 Business Days

Estimates reflect typical carrier performance. Customs processing in your country can extend these timelines — this is outside our control.

4. Tracking Your Order

Once dispatched, your tracking number will be emailed to you automatically. Allow 3–7 days for carrier scans to appear in the tracking system after your shipping confirmation.

We ship via USPS, EMS, and regional premium carriers depending on your destination.


5. Customs & Import Taxes

Customs duties, VAT, and import fees vary by country and are the customer’s responsibility. We prepare all shipment documentation accurately to minimise clearance delays — but we can’t control how or when your local customs authority processes imports.

We’d recommend checking your country’s import duty thresholds before ordering if this is a concern.


6. Delivery Problems

Order hasn’t arrived? If your order hasn’t arrived within the estimated window, contact us at support@holdform.com. We’ll chase the carrier immediately.

Confirmed lost shipment: If a carrier confirms your package is lost, we’ll send a replacement or issue a full refund — your choice, no dispute process.

Damaged or incorrect item: Contact us within 48 hours of delivery with photos. We’ll resolve it at no cost to you.


7. We’re Not Responsible For:

Customs holds or inspections by local authorities

Delays caused by incorrect or incomplete shipping addresses provided at checkout

Local postal disruptions or strikes


Contact Our Support Team

Questions about your delivery or tracking?

📧 Email: support@holdform.com
🌐 Website: https://holdform.com

Top

Shopping cart

×